FAQ’s
Frequently Asked Questions
1. How can I recover old shares belonging to my parents or grandparents?
Start by collecting any available share certificates, company letters, dividend warrants, and investment records. Identify the company and shareholder certificate details, then check whether the shares are still registered with the company or have been transferred to IEPF. The recovery procedure depends on the current status of the investment and whether you are the original shareholder or an eligible legal heir.
Swasam Investments can help you review the available documents and understand the next steps.
2. How can I check whether I have unclaimed shares?
Unsure whether you have forgotten investments? Swasam Investments helps you identify and verify potential unclaimed shareholdings with professional assistance. Our team can support you in checking the relevant Unclaimed shares list and understanding the next steps for your case. Contact Swasam Investments at +91 98509 90529 to discuss your Unclaimed shares list enquiry.
3. What is an IEPF claim?
An IEPF claim is an application made by an eligible shareholder or claimant to recover shares, dividends, or other eligible amounts transferred to the Investor Education and Protection Fund. The process generally involves filing the prescribed form, submitting supporting documents, and completing verification by the concerned company and IEPF Authority.
4. Why are shares transferred to IEPF?
Under applicable rules, shares associated with dividends that remain unpaid or unclaimed for seven consecutive years are generally transferred to IEPF. Unpaid dividends are also transferred under the applicable provisions. Investors should check their records and keep their contact, bank, and KYC details updated to reduce the risk of missing payments. IEPF unclaimed shares are always safe at IEPF.
5. Can I recover shares if the original share certificate is lost?
A missing shareholder certificate does not automatically mean the investment cannot be traced. Contact the company or its registrar to confirm the holding and obtain the applicable procedure for lost certificates. You may need to provide an affidavit, indemnity bond, police complaint, or other supporting documents, depending on the case and current requirements.
6. Can I recover shares belonging to a deceased family member?
An eligible legal heir or other entitled claimant may be able to recover Unclaimed shares belonging to a deceased shareholder. The process depends on the ownership records, nomination details, and applicable succession or transmission requirements. Documents may include the death certificate, identity proof, legal-heir documents, and other declarations requested by the company or registrar.
7. Can old physical share certificates still have value?
Yes, an old shareholder certificate may relate to an existing investment, but its current status must be verified. The company name, folio number, certificate number, and other details can help trace the holding. The certificate alone does not establish the current market value or guarantee recovery, so verification is essential.
8. How can I recover unpaid or unclaimed dividends ?
First, contact the company or its registrar to check the payment history and current status of the dividend. If the amount remains with the company, you may be able to request payment by providing the required documents. If it has been transferred to IEPF unclaimed dividend, the applicable IEPF claim procedure may be required.
9. What documents are required to recover old shares?
Requirements vary by case. Common documents include Shareholder certificate if have, PAN, identity and address proof, bank details, available share certificates, folio information, and completed application forms. Cases involving deceased shareholders, lost certificates, or name mismatches may require additional evidence. Confirm the exact checklist with the company, registrar, or relevant authority before submitting documents.
10. Can physical shares be converted into demat form?
Physical shares to demat means, your physical shares can generally be converted into electronic form through a dematerialisation request submitted via a depository participant. The shares must meet the applicable requirements, and the ownership details must match the company records. Shares transferred to IEPF require the relevant recovery process before you determine the next steps for dematerialisation.
11. What should I do if the name or signature on my share certificate does not match my current documents?
Name or signature mismatches on share certificates can complicate recovery. Swasam Investments provides assistance in reviewing such cases and understanding the applicable process. Whether your concern involves an Unclaimed shares list or outdated shareholder records, our team is here to help. Contact Swasam Investments at +91 98509 90529 regarding your Unclaimed shares list enquiry.
12. How long does the share recovery process take?
This process starts with Shareholder certificate and ends with claim. The timeline depends on the type of request, completeness of the documents, verification requirements, and responses from the concerned company, registrar, or authority. Cases involving lost certificates, deceased shareholders, name discrepancies, or IEPF transfers may require additional steps. Swasam Investments can help you understand the stages involved, but an exact completion date cannot be guaranteed.
13. Can I file an IEPF claim myself, or do I need professional assistance?
Eligible claimants can file an IEPF claim themselves through the official process. Professional assistance is optional, not compulsory. Swasam Investments can help review documents, explain the requirements, and coordinate the relevant formalities. The official filing procedure and verification requirements must still be followed.
14. Does Swasam Investments provide doorstep service?
Doorstep assistance available, Contact Swasam Investments to confirm availability, discuss the documents you have, and understand the service arrangements before scheduling a visit. Before you call, kindly make sure you have Shareholder certificate. If you don’t have it, but still trust you have Unclaimed shares. We will assist you on priority.
15. How can I contact Swasam Investments for help with old shares?
You can contact Swasam Investments at +91 98509 90529 to discuss old share certificates, unclaimed dividend & investments, unpaid dividends, and IEPF-related procedures. Keep any available company documents and shareholder details ready so your situation can be reviewed more effectively.
Found an old certificate? Check it before you do anything else.
Call Swasam Investments for the status and value of your shares, or send the details and we will call you.